FAQ

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FAQ

FAQFrequently Asked Questions.


How do I choose a casino? You have to take a few considerations into account before choosing a casino. Is there a welcome bonus (and how much), what are the rules of the games, is there a reliable customer service, is the casino licensed, is there information about who operates it and about the company providing the software, what kind of banking procedures are offered and are they compatible with your banking parameters. All these questions should be carefully considered and while you should not expect a casino to score highest on all of them, you can draw a reasonable grade point average and go for it. 

The casinos at Web Casino Guide are all reputable and solid businesses with high odds of winning. They are all licensed and independently audited by companies like Price Waterhouse Coopers for fairness and security. There is a number of high end casinos to choose from depending on your personal taste and preferences. 

 

 


What is a download and no-download (browser based) casino? Which one do I choose?
To play at a download casino, you have to first download the games. The downloads are fast, safe, free and usually sport superior graphics. They are no different from downloading a file from the Internet. It may take you a little while to download, but you will be able to access the games instantly afterward and practice off line whenever you wish as the games will be installed on your own personal computer.
The no-download casinos offer instant access to their games upon opening up an account and logging in. You can also play from anywhere in the world by comparison, the download version can only be played where you originally installed it. If you would like to instantly jump to action, these are the casinos to opt for. If you are a casino 'cruiser' and prefer variety over a single familiar location, you would prefer to go for no-download casinos. If you download games but you still need the thrill of diversity from time to time, the no-download casinos are always there for a quick getaway.

 

 


Do online casinos cheat?
Absolutely not. With approximately 50% of all deposits remaining in their pocket, there is no reason to. Casino business is a lucrative business as it is, cheating would only jeopardize a name and a business for little in the short run and nothing in the long run. After all, Internet Casinos are like any other business - they offer a product for your money. In addition to gaming entertainment, an essential part of their product is the payout of winnings. And if there are no winners, the casino will soon go out of business like your local shoe store would if they didn't have any shoes in stock.

 

 


I am not familiar with the games How can I practice for free?
To familiarize with the rules of the games and to practice them out, you may use the resources offered at Gamers Castle which are completely free and designed especially for your practice needs. The software we offer in our Free Play section is akin to most of the software used by casinos at large. However, if you would prefer to practice on the software of the particular casino you've chosen, most no-download casinos do offer a Play for Fun option. If you have opted for a download casino, you may practice on the software you have already downloaded as a 'guest player'. You may also want to check our Gambling Tips page and Rules of the Games page for in-depth information about particular games and for strategies you could use to gain a winning edge.

 

 


Do I have to register in order to play?
In order to play at a casino, you have to first open up an account as a 'real player'. If you want to play for practice without registering, you may also do so. The casinos need to have your accurate information in order to be able to establish your identity and contact you when you cash out your winnings. Your casino account is like a bank account where your personal information is a guarantee for the safety of your funds and your exclusive access to them.

 

 


Is my personal information safe when I register?
The casinos listed at Gamers Castle are reputable establishments that use the latest security technologies to ensure your information is safely transmitted and stored in their database. They do not share information with other organizations. Your information is usually used strictly for the purposes it was initially provided for. For more details, you may want to consult the respective Privacy Policy and Security pages of the casinos that may interest you.

 

 


How do I register?
In the case of download casinos you have to download the software first, then register at the casino. Full step-by-step details are provided by the respective establishment. The no-download casinos require you to register first in order to log in and access their games. 

 

Registration is simple and fast, and 100% secure. During or after registration, the casino of your choice will assign you a user name and password which you will have to make sure you remember and keep safely out of other people's reach. Remember, after all, your casino account is a financial account. You wouldn't want anyone to know your debit car's PIN, would you?

 

 


How do I pay for chips at online casinos?
Usually each casino offers a variety of payment methods including credit card, debit card, Western Union, NetTeller, etc. You have to take into consideration what is the method that will be easiest, most accessible and least expensive in your individual case. For example, PayPal is a free and convenient online method of payment for people from all over the world. However, if you want to cash out through PayPal, you have to reside in the US to be able to receive your money. Another fact you might want to consider is that many credit cards consider buying chips from online casinos as cash advances. If you don't want to pay the interest charged on cash advances, you will have to inform yourself about the policy of your particular bank and act accordingly. 

 

 


I do not feel comfortable using my credit card for online purchases. What do I do?
Most casinos offer alternative methods of payment - NetTeller, Western Union, to name a few. Before registering at the casino of your choice, you might want to familiarize with their available payment programs, which offer additional bonuses and which one would be most convenient for you. You may want to take into account considerations such as which services are available in your location and what is the cost, if any.

 

 


How Do I Know The Game Is Not Fixed?
All of the casinos we have chosen use software has been audited by a third party like Price Waterhouse Coopers to confirm that the game is fair and true. All hands are dealt by a certified random number generator which has been independently audited . All of these Casinos welcomes any of its players to have our software audited for fairness by any reputable third party if they desire.

 

 


Does anyone win real money at online casinos?
You bet! Online casinos are the fastest growing online entertainment because they offer all the games offered in land-based casinos, but with higher odds of winning. All the casinos listed on webcasinoguide.com have been tested for fairness and accuracy. In addition, online casinos offer a variety of bonuses that give players even more edge to beat the house. 

 

 


Final tips on online players' conduct.
One of the biggest problems of the online gambling business is abuse by players. This is a very legitimate concern because there are a lot of people seeking to defraud the industry. Although online gambling is a very competitive business, when it comes to player abuse the industry feels so strongly that the online casinos help to protect each other. Negative databases, or blacklists, of players suspected of fraud or abuse are shared among the online casinos. Typical reasons for being blacklisted are:

- Disputing charges 
- Threatening to dispute charges 
- Using someone else's credit card 
- Manipulation of gaming software 
- Opening more than one account per household or computer 

Of these, disputing and threatening to dispute charges are the biggest problem the industry faces. This will get a player blacklisted very quickly. Multiple accounts per household or computer is only frowned on if multiple bonuses are given to the same household or same e-mail address. At least two negative databases track bonus abusers, or player who only play during bonus promotions. 

Once the player is on the blacklist, they will likely be unwelcome at every casino that the list is shared with. Placement on a blacklist is not always justified and once on it, there is no authority to appeal to for removal. 

Doing business in the unregulated world of the Internet is risky for both player and casino. For this reason there seems to be an unwritten code of honor expected of players. Players do not have the liberty of parsing the rules in a legalistic manner and doing whatever they please that is not listed as prohibited behavior. In the absence of a higher authority to regulate the business, players are held accountable to an implied good faith contract. Remaining above reproach and avoiding any appearance of questionable behavior is important for longevity as a player.

 

 


We hope our answers helped you orient yourself in the maze of Internet gambling. For additional information, please consult the rest of our resources. Happy gaming and Good Luck!



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